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Refund & Cancellation Policy

Last updated: 22 June 2026
We want you to be confident trying OnlyDM. Here's how trials, cancellations and refunds work.

14-day free trial

Every plan starts with a 14-day free trial. No charge is taken until the trial ends, and you can cancel anytime during the trial to avoid being billed.

Cancelling

You can cancel your subscription at any time from the Account page or by contacting us. Cancellation stops future renewals; you keep access until the end of the current paid period.

14-day money-back guarantee

If you're on a paid plan and not satisfied, contact us within 14 days of your first payment for a full refund — no questions asked.

Renewals

Subscriptions renew automatically. We recommend cancelling before a renewal date if you do not wish to continue; partial-period refunds outside the guarantee window are at our discretion.

How to request

Email the address shown in your dashboard with your account email. Refunds are returned to your original payment method, typically within 5–10 business days via Stripe.